✓ Make a Difference (be helpful)
✓ Make it Better (continuous improvements)
✓ Make a Profit (and use it to grow wisely and give generously)
We know that you have options. Our goal is to deliver quality and service that you will gladly tell your friends and neighbors about. Thank you for giving us the opportunity to serve you.
Terms & Conditions:
CUSTOMER SHALL BE DEEMED TO HAVE ACCEPTED THESE TERMS & CONDITIONS UPON THE EARLIEST OCCURRENCE OF:
- Scheduling delivery services;
- Use or acceptance thereof;
- Initial Payment for any Sale or Rental; or
- Acknowledgment or other conduct of Customer indicating acceptance.
PLEASE DIRECT ANY QUESTIONS OR COMMENTS TO:
Simple Box Storage
PO Box 704, Lynden WA 98264
service (at) getsimplebox.com
CUSTOMER ACKNOWLEDGES AND UNDERSTANDS THAT SIMPLE BOX HAS NO LIABILITY WHATSOEVER AS TO CLAIMS FOR LOSS OR DAMAGE TO ANY PROPERTY STORED IN THE STORAGE CONTAINER. CUSTOMER HEREBY WAIVES ANY CLAIMS WHATSOEVER AGAINST SIMPLE BOX FOR LOSS OF AND DAMAGE TO ANY PROPERTY STORED IN EQUIPMENT RENTED HEREUNDER.
This serves as a master agreement covering all equipment rentals and deliveries. Customer shall be deemed to have accepted these terms and conditions upon the earliest to occur of: (i) delivery of items of equipment (“Equipment”) identified in the invoice to the site designated in the invoice (the “Site”) and use or acceptance thereof; or (ii) acknowledgment or other conduct of Customer indicating acceptance.
RENTAL PERIOD, DATE DUE, LATE CHARGES
The rental period for the storage unit is a one-month minimum, and is continued on a month-to-month basis. Rent is due by the first day of each rental period and shall be paid in advance. If rent is not received by the 10th of the month a LATE-FEE penalty of $20 or 20%, whichever is greater, will be charged to the Renter. Storage unit will be over-locked after a second late fee is assessed and your account will be charged an over-lock fee equal to the standard delivery fee. A $35 fee will be assessed for returned checks. In the event that a Renter has previously been in pre-Lien or Lien status, and becomes delinquent again, Simple Box will require that the container be vacated immediately.
TERMINATION OF RENTAL AGREEMENT
Either Renter or Simple Box may terminate this Rental Agreement by giving the other party 10 day advance notice.
CONDITION OF RENTAL UNIT AND DISCLAIMER OF WARRANTIES
Upon delivery Renter accepts the storage unit for use as specified herein. Simple Box does not make any guarantees or promises regarding the temperature to be maintained in the unit or its suitability for the Renter’s use.
Unless otherwise noted, Equipment and all charges related to delivery, accessories, and modifications must be paid in full prior to delivery. If payment is not received in full within 30 days of delivery date, a late penalty of $100 or 10% of the invoice, whichever is greater, will be applied to the account. If payment in full is not received within 60 days of delivery date, the Equipment will be repossessed, Purchaser will forfeit any deposits or payments made, and Simple Box will pursue the balance of the account through collections or court ordered payments.
ASSIGNMENT, SUBLETTING, LIENS, ETC.
Renter shall not sell, assign, sublease, pledge, mortgage, charge, lend, encumber, or part with possession of the Equipment or create or allow to be created any lien on the Equipment. In the event of any breach of this provision by Renter, Renter shall take all action necessary to have such charge, encumbrance or lien immediately removed and discharged. If Renter fails to perform its obligations under this section, Simple Box may, at its discretion, pay mind to any third party any sum necessary to procure the release of the Equipment from any charge, encumbrance, or lien and to recover such sum from the Renter forthwith without obligation on Simple Box's part to question the reasonableness of the charges assessed against the Equipment.
Failure to comply with all conditions and terms of this agreement including the requirement to make rent payments as stated herein, constitutes a default of the agreement. As a remedy to the default, it is also agreed that Simple Box shall be entitled to immediately enter and take possession of the contents of the unit or remove the unit from the Renter’s location. Any personal property within the removed unit shall be retained by Simple Box and sold as outlined in the Default Lien Section below. The Renter hereby agrees to indemnify and hold Simple Box harmless from and against any and all claims for damage to property or personal injury costs including attorney’s fees arising from moving a loaded container. If access to Equipment is hindered in any way, it will be reported to local law enforcement as stolen property.
DEFAULT LIEN ON STORED PROPERTY
Failure to comply with all conditions and terms of this agreement including the requirement to make rent payments as stated herein, constitutes a default of the agreement. As a remedy to the default, it is also agreed that Simple Box shall be entitled to claim a lien against the goods stored in accordance with local law (RCW 19.150, Oregon Revised Statutes section 87.687, Arizona Revised Statutes section 33-1701) as well as any other remedies available in law or equity. In the event of default, Simple Box may deny access to the rented Equipment. Simple Box shall notify the Renter of the intention to seize and sell the stored property by first class mail, postage paid to the above address or addresses deposited in the mail by Simple Box at least 10 days before the sale. If the proceeds of the sale exceed the amount owed by the Renter for unpaid rent, late penalties, costs of sale, and other charges incident to the Renter’s default, that amount will be refunded by check mailed regular mail to the address stated in this paragraph. The account will be turned over to a collection agency if the proceeds of the sale do not fully pay the amount owed by Renter. If it is desired at any time to change the address stated in this agreement it must be acknowledged electronically or in writing by both Simple Box and Renter.
Renter is required disclose any lienholders or secured parties who have an interest in the property that is or will be stored in the Unit.
Renter may provide Name and Address of another person where billing details, lien notices, and other subsequent notices may be sent.
RETURN OF UNIT
Renter shall render the Storage Unit to Simple Box empty of all materials and contents, and in good condition, repair and working order, broom clean and suitable for immediate reuse by another Renter, ordinary wear and tear excepted. If the Equipment is redelivered to Simple Box in need of Repair or Cleaning, Renter shall pay to Simple Box the cost of any Repair, Cleaning, Disposal or Maintenance with additional rental charges for the period necessary to perform related repairs. Simple Box may remove any property left by Renter in the Equipment, clean the Equipment, and store or dispose of such property at the risk and expense of Renter.
Renter must maintain, at its own expense, adequate property insurance covering the Storage Unit in an insured amount equivalent to $5,000 per Unit or 100% of the Replacement Value, whichever is greater, of all Equipment rented hereunder. Said insurance shall be maintained by Renter until all Equipment rented hereunder is redelivered to Simple Box.
USE OF THE STORAGE UNIT
Simple Box reserves the right to place upon the Storage Unit the name and logo of Simple Box and registered owner and Renter agrees not to remove said name and logo. Renter shall not apply to the Storage Unit any markings or signs of any description whatsoever, unless previously agreed to in writing by Simple Box. Renter shall not repair, repaint, remark or modify the Storage Unit without prior written approval of Simple Box. Renter shall not store any hazardous, corrosive, illegal, contaminating or radioactive products that will soil, stain, taint, pollute, defile, make foul, infect by contact or association, or expose one to risk or harm of any kind. If the Storage Unit is determined to have been used to store any such products, Renter will be required to purchase the Storage Unit at 100% of the replacement value within 30 days of discovery. The Storage Unit shall not be used for retail sales. Simple Box shall not be held liable for losses or damages, direct or consequential, to any product left, stored, or loaded in or upon the Storage Unit and Renter hereby agrees to indemnify and hold Simple Box harmless from all claims arising out of any such loss or damage, including loss of profits or other alleged consequential damages.
REPAIR, CLEANING AND MAINTENANCE
Simple Box must be notified of any Damage to the Storage Unit within 5 days. Reparation of damages will be conducted by Simple Box and any damage deemed not normal wear and tear will be billed to the Renter according to the following schedule: Remove Padlock $50, Repair or replace lockbox $250, Repaint Exterior Graffiti or Cleaning of Excessive Dirt $250 per side, Repaint Interior Graffiti or Cleaning of Excessive Dirt $250, Repair Screw Holes less than 1/4” diameter $25 per incident, Repair Significant Dents or Holes $250 per incident. If the Storage Unit is lost or destroyed or sustains damage, which in Simple Box's sole discretion, renders the Storage Unit a total loss, Simple Box shall issue its invoice to Renter for the Replacement Value of the lost or destroyed Storage Unit. Rental charges for Storage Unit shall continue unabated until Simple Box receives payment in full of the Replacement Value of the Storage Unit.
Simple Box shall be allowed to enter upon the Equipment Site at any reasonable time to deliver, locate, relocate, recover, inspect, maintain and repair the Equipment. If Renter defaults in this obligation, Renter shall indemnify Simple Box against all loss, damage, costs and expenses which Simple Box may sustain due to Renter's failure to fulfill its obligations under this section. Renter warrants that the Delivery Site is suitable for the Storage Unit and that Simple Box's delivery vehicles and Equipment shall have reasonable, adequate, and practical access to enter and operate safely to deliver and pick up the Storage Unit. Renter releases and agrees to hold harmless and defend Simple Box against any and all claims for damages, costs, claims or liabilities, both direct and indirect, to the roadways, grounds, building and personal property in or across the site location, for any other claim associated with on-site delivery or pickup of the Storage Unit, or for any damages arising from Renter's failure to provide a suitable site for the Equipment. If Simple Box's vehicles and Equipment cannot operate safely and efficiently to deliver the Storage Unit, or if at the time of delivery, the site is found to be an unsuitable location for the Equipment, Renter agrees to pay to Simple Box all delivery and pickup charges, all additional handling costs, and the equivalent of one (1) month's rental charges as liquidated damages with respect to that portion of this Agreement which Renter is unable to perform.
LIMITATION OF WARRANTIES AND LIABILITY
The Equipment is rented as is. As long as Renter is not in default of this Agreement, Renter shall have quiet possession of the Equipment. Simple Box gives no warranties of any kind whatsoever with respect to the Equipment, its condition or performance, its merchantability or its fitness for a particular purpose. Renter's obligations under this Agreement are absolute and shall not be affected by any circumstance or event beyond Renter's control of whatever nature. Under no circumstances shall Simple Box be liable, in contract, tort or otherwise, for any direct, indirect, special, consequential or incidental loss or damage arising from breach or non-performance of any of its obligations under this Agreement, or from the supply or use of the Equipment. Simple Box shall under no circumstances be liable for loss or damage of any kind to Renter's property stored within the Equipment while in the care, custody and control of Renter.
Renter agrees to indemnify and hold Simple Box harmless against any loss or damage Simple Box may sustain as a result of any damage to or loss of the Equipment due to collision, fire, lightning, theft, explosion, flood, windstorm or Act of God, or any loss, property damage or bodily injury sustained by any other person arising, in whole or in part, from the use or condition of the Equipment while in the possession of Renter, or the failure of Renter to maintain the Equipment as provided under this Agreement. Renter agrees to indemnify and hold Simple Box harmless from all claims, lien or liability arising from work performed or for materials supplied in connection with Renter's maintenance of the Equipment and from any loss of or damage thereto and from any loss, penalty and expense, including attorney's fees and disbursement, resulting from work performed or for materials supplied in connection with Renter's operation or maintenance of the Equipment and from any loss of or damage thereto and from any loss, penalty and expense, including attorney's fees and disbursement, resulting from, but not limited to, the storage, maintenance, use, repair, loading, or unloading of the Equipment and to indemnify and hold Simple Box harmless from all fines, forfeitures, seizures, penalties and liabilities that may arise from any infringement or violation of any such law or regulation by Renter or its employees.
PLEASE DIRECT ANY QUESTIONS OR COMMENTS TO:
Get Simple Box
PO Box 704, Lynden WA 98264
ENTIRE AGREEMENT AND TERMS THIS AGREEMENT AND THESE TERMS AND CONDITIONS CONSTITUTE THE SOLE AND ONLY AGREEMENT BETWEEN THE PARTIES. THIS AGREEMENT CANNOT BE AMENDED, ALTERED, OR ABRIDGED IN ANY PARAGRAPH. NO SUBSEQUENT ORAL AGREEMENT BETWEEN ANY EMPLOYEE OF SIMPLE BOX OR THE CUSTOMER SHALL HAVE ANY BEARING WHATSOEVER ON THIS AGREEMENT.
COMMON DELIVERY QUESTIONS
To ensure a safe delivery, please make sure the ground is hard-packed gravel or some other improved surface (asphalt, concrete, etc.), there are no low-hanging wires, and you have enough space for the truck to pull forward from the back of the box.
If the delivery area is on a bit of a slope, we recommend getting some gravel or several 12-inch 4×6 treated lumber blocks to help get the Box level and get some air-flow underneath the Box. We do not recommend railroad ties as they are often uneven and we’ve seen a lot of people injure themselves trying to drag them around. Containers are made to carry all of the weight at the corners, so all you need is a block under the corner (the drivers carry some dunnage on the trucks).
- For a 20’ box, we need 70 feet of space for the truck to pull forward in a straight line
- For a 40’ box, we need 140 feet for the truck & trailer to pull forward in a straight line
You can watch a video of a container delivery here: getsimplebox.com/container-delivery/
Our delivery team runs from 8:00am-4:30pm Monday-Friday. We love it when we have at least 3 days notice, but we will do all that we can to get your delivery done on your ideal day(s).
You do not need to be there for the delivery or pick-up as long as the delivery area is clear and we have a good idea of where you’d like the Box to be placed (some people leave a cone, lawn-chair, or brightly painted rock where they would like the doors to be placed). Your Driver will call or text when they are on their way to your place.
Our drivers are amazing, but there are some times when a site just isn’t suitable, or a customer changes their mind. If a customer’s ideal delivery location is not suitable, the driver will do all that they can to place the Box in an alternate nearby location.
We budget for up to 30 minutes at customer site to load or unload, and secure the container. If additional standby/setup/transport is needed, it is billed at $100 per hour. Any towing or repair bills resulting from insufficient site conditions will be passed straight through to the customer or delivery contact.
All Deliveries are subject to our Terms & Conditions and Hold Harmless/Liability Waiver listed below or available upon request by emailing firstname.lastname@example.org or calling 1-855-855-4269.
COMMON BILLING QUESTIONS
RENTALS – REGULAR RENTALS
Your first Payment includes:
- Your first Delivery
- One Month Rental
- Empty Pickup when you are all done
RENTALS – MOVING (OR IF ADDITIONAL TRUCKING IS NEEDED)
Your first Payment may also include:
- Transportation cost for the Move to your next Place (if details provided)
- Any on-site Storage fees (if applicable)
- Final Empty Container Pick up (if details provided)
All We need a credit card on file, and each payment is due at the time service is rendered. The card on file will be charged unless other arrangements have been made in advance.
Rent is just month-to-month and you can keep the box as long as you like.
SALES – REGULAR SALES
- If we have a payment method on file, we can schedule your delivery and process payment on the same day.
- If you are not ready for delivery, but would like to “hold” the Box, we can process payment for the purchase of the Box and bill for delivery at the time of delivery.
SALES – MODIFICATIONS
We can schedule a Container Modification (add windows, doors, etc.) with:
- a minimum 50% Deposit on the Project
- approved Drawings/Spec sheet
PLEASE DIRECT ANY BILLING OR PAYMENT QUESTIONS TO:
Simple Box Storage
PO Box 704, Lynden WA 98264